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The parts of your bill nobody explains

What a demand charge actually is

You are billed not only for the energy you use but for your single highest half-hour of demand in the month. One bad afternoon can set the charge for the whole period.

Why interval data matters

A monthly total tells you how much. Interval data tells you when — and when is what determines your demand charge and your capacity cost.

How brokers get paid

Most energy brokers are compensated by the supplier, as a margin added to your rate. Nothing is wrong with being paid; the problem is being paid more when you pay more.